How we ensure the privacy of our educators’ personal information.
Policy last reviewed: 25 August 2022
The Company is an education service provider which provides education services for clients and work-finding services to its work-seekers (aka tutors) whom it places with clients to provide tutoring for students. The Company must process personal data (including Special Category personal data) so that it can provide these services – in doing so, the Company acts as a data controller. This policy pertains to how Fleet Education Services processes data with respect to work-seekers. There is a separate policy which pertains to how Fleet Education Services processes client and student data.
You may give your personal details to the Company directly, such as on an application or registration form or via our website, or we may collect them from another source such as a jobs board. The Company must have a legal basis for processing your personal data. For the purposes of providing you with work-finding services and/or information relating to roles relevant to you we will only use your personal data in accordance with this privacy statement. At all times we will comply with current data protection laws.
1. Collection and use of personal data
a. Purpose of processing and legal basis
The Company will collect your personal data (which may include Special Category personal data) and will process your personal data for the purposes of providing you with work-finding services and related marketing. This includes for example, contacting you about job opportunities, assessing your suitability for those opportunities, updating our databases, putting you forward for job opportunities, arranging payments to you and developing and managing our services and relationship with you and our clients. We may also use information about you, including but not limited to, your name, a photo of you and your experience on our website for marketing purposes.
In some cases, we may be required to use your data for the purpose of investigating, reporting and detecting crime and also to comply with laws that apply to us. We may also use your information during the course of internal audits to demonstrate our compliance with certain industry standards.
The legal bases we rely upon to offer our work-finding services to you are:
• Where we have a legitimate interest
• To comply with a legal obligation that we have
• To fulfil a contractual obligation that we have
• Your consent
The Company will seek your specific consent to process data relating to your health, our ability to undertake regular and ongoing status checks with the Disclosure and Barring Service and any criminal convictions. If you have opted-in we may also include information about you on our website for marketing purposes, send you various company and sector news, career development advice and courses, and job alerts via email/ text. You can opt-out from receiving these at any time by emailing TutorSupport@Fleet-Tutors.co.uk.
c. Legitimate interest
This is where the Company has a legitimate reason to process your data provided it is reasonable and does not go against what you would reasonably expect from us. Where the Company has relied on a legitimate interest to process your personal data our legitimate interests are as follows:
• Managing our database and keeping work-seeker records up to date
• Providing work-finding services to you and our clients
• Contacting you to seek your consent where we need it
• Giving you information about similar products or services that you have used from us recently
d. Statutory/contractual requirement
The Company has certain legal and contractual requirements to collect personal data. These include, but not limited to:
• To comply with the Conduct of Employment Agencies and Employment Businesses Regulations 2003
• Immigration and tax legislation
• To carry out pre-engagement vetting checks, including but not limited to:
o To comply with the Safeguarding Vulnerable Groups Act 2006
o To comply with the Department for Education statutory guidance (Keeping Children Safe in Education) to verify your physical and mental fitness to teach and/or work with children
o To comply with the Education (Health Standards) (England) Regulations 2003 to verify your suitability to work in regulated activity with children
o Verify your right to work
Our clients may also require this personal data, and/or we may need your data to enter into a contract with you. If you do not give us the personal data we need to collect then we will be unable to continue to provide work-finding services to you.
e. Recipients of data
The Company will process your personal data and/or Special Category personal data with the following recipients:
• Clients (whom we may introduce or supply you to)
• Former employers whom we may seek references from
• Named individuals you provided for seeking a reference from
• Payroll service providers who manage payroll on our behalf or other payment intermediaries whom we may introduce you to
• Third parties which provide, host and/or support our IT systems and software (subject to appropriate security measures)
• Capita plc for the purposes of carrying out DBS checks
• GOV.UK, the Disclosure and Barring Service and Department for Education for performing criminal records update checks, qualification checks, teacher sanction and restriction checks and the overall protection of vulnerable groups
• Teaching Regulation Agency and Education Workforce Council to perform teacher status checks
• HMRC for audit purposes and the provision of employment and payroll information
• Pension providers
• UK Government’s Visas and Immigration and the Home Office for checking right to work status
• Overseas criminal records agencies and law enforcement agencies if you have been resident outside of the UK in the last 5 years for at least 6 months
• Audit and accreditation providers, such as The Recruitment and Employment Confederation (REC) and the International Organization for Standardization (ISO)
The Company is part of a group of companies owned by Arthur BidCo Limited, known as Education Personnel. We may share your personal data amongst the group of companies in order that our associated companies can provide work-finding services and/or related services to you.
2. The Company may have collected the following personal data on you in addition to information you provided
• Contact details, CV, type of candidate, subject specialisms, focus areas and work preferences when provided on job boards and/or professional/social networks
• Client feedback
• Consultant notes
• Online activity specific only to the Company’s web sites
Special category personal data
• Health information in accordance with the Education (Health Standards) (England) regulations 2003
• Criminal conviction and record checks strictly adhering to all established codes of conduct and processing
Source of the personal data: The Company sourced your personal data:
• Former employer
• A referee whose details you provided to us
• Various Jobs boards and aggregators, such as indeed and Reed
• Various professional networks, such as LinkedIn
• Various applicant processing and job posting platforms, such as Broadbean and Idibu
This information did not come from a publicly accessible source.
3. Overseas transfers
The Company may transfer the information you provide to us to countries outside the European Economic Area (‘EEA’) for the purposes of providing you with work-finding services. We will take steps to ensure adequate protections are in place to ensure the security of your information. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.
4. Data retention
The Company will retain your personal data only for as long as is necessary for the purpose we collect it. Different laws require us to keep different data for different periods of time. For example, the Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from (a) the date of their creation or (b) after the date on which we last provide you with work-finding services.
We must also keep your payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. This is currently 3 to 6 years.
There is a legitimate interest to hold your personal data for no longer than 6 years after our work- finding service relationship ends.
Where the Company has obtained your consent to process your personal data and Special Category data, we will do so in line with our retention policy.
Where consent is not granted the Company will cease to process your personal data and Special Category personal data.
If you have any questions about our retention policy, you can email the data protection officer at email@example.com.
5. Your rights
Please be aware that you have the following data protection rights:
• The right to be informed about the personal data the Company processes on you;
• The right of access to the personal data the Company processes on you;
• The right to rectification of your personal data;
• The right to erasure of your personal data in certain circumstances;
• The right to restrict processing of your personal data;
• The right to data portability in certain circumstances;
• The right to object to the processing of your personal data that was based on a public or legitimate interest;
• The right not to be subjected to automated decision making and profiling; and
• The right to withdraw consent at any time.
Where you have consented to the Company processing your personal data and Special Category personal data you have the right to withdraw that consent at any time by contacting us using the details above. Please note that if you withdraw your consent to further processing that does not affect any processing done prior to the withdrawal of that consent, or which is done according to another legal basis.
There may be circumstances where the Company will still need to process your data for legal or official reasons. Where this is the case, we will tell you and we will restrict the data to only what is necessary for those specific reasons.
If you believe that any of your data that the Company processes is incorrect or incomplete, please contact us using the details above and we will take reasonable steps to check its accuracy and correct it where necessary.
You can also contact us using the above details if you want us to restrict the type or amount of data we process for you, access your personal data or exercise any of the other rights listed above.
6. Links to external websites
The Company’s website may contain links to other external websites. Please be aware that the Company is not responsible for the privacy practices of such other sites. When you leave our site we encourage you to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to information collected by the Company’s website.
7. Sale of business
If the Company’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
8. Data security
The Company takes every precaution to protect our users’ information. Security measures include, but are not limited to, the use of firewalls and endpoint protection, browser certification technology, encryption, limited access principle, malware protection, and use of artificial intelligent based ransomware and exploit protection.
Only employees who need the information to perform a specific job (for example, consultants, our accounts clerk or a marketing assistant) are granted access to your information.
The Company uses all reasonable efforts to safeguard your personal information. However, you should be aware that the use of email/ the Internet is not entirely secure and for this reason the Company cannot guarantee the security or integrity of any personal information which is transferred from you or to you via email/ the Internet.
If you share a device with others we recommend that you do not select the “remember my details”
function when that option is offered.
If you have any questions about the security at our website, you can email firstname.lastname@example.org.
9. Changes to this privacy statement
We will update this privacy statement from time to time. We will post any changes on the statement with revision dates. If we make any material changes, we will notify you.
10. Complaints or queries
If you wish to complain about this privacy notice or any of the procedures set out in it please contact the Data Protection Officer using the details above.
You also have the right to raise concerns with Information Commissioner’s Office on 0303 123 1113 or at https://ico.org.uk/concerns/, or any other relevant supervisory authority should your personal data be processed outside of the UK, if you believe that your data protection rights have not been adhered to.