The Essential Role of the Programme Lead in Managed Tuition Programmes

In the realm of education, personalised learning has become a cornerstone of effective teaching. Fleet Education Services, a provider of Alternative Provision education programmes, understands the significance of tailored education for learners both in and out of school. At the heart of their managed tuition programmes lies a key figure – the Programme Lead. This blog will delve into the pivotal role that Programme Leads play in ensuring the success of fully managed tuition programmes.

The Initial Connection: Set-Up Meetings and Rapport Building

The journey begins with a crucial step – the set-up meeting. Assigned to each learner, an Alternative Provision Planning Consultant takes the time to meet with the learner and their parent or carer. This initial meeting serves as a foundation for building rapport and understanding the unique educational requirements of the learner.

During the set-up meeting, the Planning Consultant assesses the learner’s educational background, their special educational needs and disabilities, talks to them about their interests, hobbies and aspirations and engages them in conversation about their learning programme. This valuable insight helps in making informed decisions about the type of tutor who would best suit the learner’s needs. Moreover, this personal interaction establishes a connection and an understanding from which the learner can embark on their educational journey.

Alternative Provision Planning: Crafting a Tailored Programme Summary

Following the set-up meeting, the Alternative Provision Planning Consultant liaises with the designated Programme Lead. The Planning Consultant assimilates the gathered information into a comprehensive document known as the Programme Summary and shares it with the Programme Lead. This document serves as a roadmap for the tuition programme, outlining the approach and the appropriate strategies to meet the specific needs of the learner.

The Programme Summary becomes a vital tool for tutors, providing them with a clear understanding of how they should differentiate to meet the learner’s needs and strategies to re-engage them in learning. It ensures that every tutoring session is purposeful, aligning with the broader educational goals outlined in the document.

Managing Expectations: A Continuous Process

The role of a Programme Lead extends far beyond the initial setup. Throughout the tuition programme, Programme liaise between various stakeholders, including tutors, parents or carers, and schools or local authorities. One of their primary responsibilities is to manage expectations.

By keeping open lines of communication, Programme Leads ensure that everyone involved is on the same page regarding the learner’s progress and development. They address concerns, provide support, and make necessary adjustments to the programme as needed. This ongoing communication fosters a collaborative environment, where the entire team is working towards the shared goal of the learner’s success.

Qualities of a Successful Programme Lead

The effectiveness of a Programme Lead hinges on a combination of essential qualities. Approachability, relatability and a non-judgmental attitude create an environment where learners feel comfortable expressing their needs and challenges. Sensitivity is crucial when dealing with the diverse needs of learners in alternative provision settings.

Organisation and trustworthiness are paramount for Programme Leads to navigate the complexities of managing multiple aspects of the tuition programme. They need to be both proactive and reactive, adapting to the evolving needs of the learner and providing timely support to tutors.

Supporting Tutors and Learners: A Balancing Act

Programme Leads wear multiple hats, supporting both tutors and learners. They act as a bridge, ensuring that tutors have the resources they need to deliver effective tuition while also checking in with the learners to gauge their opinions and overall progress.

In addition to academic support, Programme Leads can facilitate exams for learners not enrolled in school. This multifaceted responsibility includes venue booking, liaising with exam boards and confirming access arrangements. This level of support demonstrates the commitment of Programme Leads to the holistic development of the learners under their care.


In the landscape of fully managed tuition programmes, the Programme Lead emerges as a linchpin, orchestrating the elements that contribute to a learner’s success. From the initial set-up meeting to the continuous management of expectations, Programme Leads play a vital role in creating a supportive and effective learning environment. Their qualities of approachability, sensitivity, and organisation make them the driving force behind the success of Alternative Provision education programmes at Fleet Education Services.